Dispute Handling

Solve what's holding up payment.

Spinal solves what's holding up payment — disputed amounts, missing POs, payment plans, billing enquiries — your team stays in control of every move.

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An AI agent in every conversation

Spinal reads each back-and-forth with your customer and proposes what to do next — send a credit memo, draft a reply, escalate, schedule a follow-up. Right there in the thread.

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Every dispute, covered

Spinal recognises 20+ payment blockers and brings a resolution path to each one.

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Always in control

You decide what runs on its own. Configure what Spinal handles autonomously and what waits for your approval — per dispute type, per customer, per action. The autonomy slider is yours.

Results

Stop chasing invoices.
Start collecting.

Spinal is solely focused on getting you paid faster.

30%

reduction in days to payment

6x

increase in response rate

80%

reduction in AR manual work

Book a demo

Book a short session to see where Spinal improves your collections process.

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Spinal

Most AR tools wait for problems. Spinal goes looking for them.

AI to help finance teams chase every invoice, speak to customers and solve payment blockers.