Dispute Handling
Solve what's holding up payment.
Spinal solves what's holding up payment — disputed amounts, missing POs, payment plans, billing enquiries — your team stays in control of every move.


Subheading
An AI agent in every conversation
Spinal reads each back-and-forth with your customer and proposes what to do next — send a credit memo, draft a reply, escalate, schedule a follow-up. Right there in the thread.


Subheading
Every dispute, covered
Spinal recognises 20+ payment blockers and brings a resolution path to each one.


Extraction
Always in control
You decide what runs on its own. Configure what Spinal handles autonomously and what waits for your approval — per dispute type, per customer, per action. The autonomy slider is yours.


Results
collecting.Spinal is solely focused on getting you paid faster.
30%
reduction in days to payment
6x
increase in response rate
80%
reduction in AR manual work
demoBook a short session to see where Spinal improves your collections process.
Spinal
looking for them.AI to help finance teams chase every invoice, speak to customers and solve payment blockers.
